Platforms Supported
iOS: Designed to operate on all smartphone and tablet devices
iOS Version: 9.0 or higher
EHX Version: 8.5 or higher
Android: Designed to operate on the latest smartphone and tablet devices. Download the free app from Google Playstore to test specific make and model.
Android Version: 7.1 or higher
EHX Version: 8.5 or higher
Keys Per Page
Auto-adjusts number of keys shown based on the specific device screen size and resolution.
Range: 4+ Reply Keys (smaller smartphones) to 23+ Reply Keys (iPad Pro)
Audio
Audio Codec: G.722 (7.4 K/Hz audio bandwidth)
Audio Encryption: AES-128
Local Mix Level Control: Yes
Mic Mute and LS Cut: Yes
Communication Modes: Partyline, Conference, Point-to-Point, IFB, ISO, etc.
Network
Type: Wi-Fi, 3G, 4G, LTE (as available on device)
IP Bandwidth: 140kb/s, bi-directional per client (with silence suppression disabled)
Silence Suppression: Optional
Ports Required: 1
Port Number: Default 6001 (configurable)
DNS Support: Yes
Minimum Latency: Varies depending on device make and model
Miscellaneous
Bluetooth Headset Support: Yes
Speakerphone Mode: Yes
Background Operation: Yes
Presence Indication: Yes, for other Agent-IC clients
Call Signaling: Yes
Reply Key Support International Character Set Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana
Hardware Requirements |
Software Requirements |
Eclipse HX System Frame: - Eclipse HX-Delta - Eclipse HX-Median - Eclipse HX-Omega |
EHX v8.5 or higher |
IVC-32-HX Card |
EHX v8.5 or higher |
iOS Device (iPad, iPhone, iPod, iWatch) |
iOS 9.0 or higher |
Android Device (tablets, smartphones, smartwatch) |
Android 7.1 or higher |
Download Agent-IC App from Apple Store
Download Agent-IC App from Google Store
|
Need to provide host Eclipse HX Dongle ID (Hardware ID) with order |